Returns & Exchanges
At Von Dutch, we want to ensure you are completely satisfied with your iconic street style, which is why we offer a 30-day return window for all unworn items with original tags attached. Items must be in their original condition to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Pack and Ship
Place your items in the original packaging or a secure box and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
